1. WHAT DO WE DO WITH YOUR INFORMATION?
Global Fire Equipment Ltd will be what’s known as the “Controller” of the personal data you provide to us.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, telephone number and email address. In addition to the previously mentioned, we also ask for a delivery address, site contact and payment method details. We do not store credit card details nor do we share customer details with any third parties.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
When you provide us with personal information to create an account, place an order, arrange for a delivery or return a purchase, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, on your account page by using our contact us form or by contacting us at firstname.lastname@example.org
3. USE OF DATA
Your data will enable us, and our processors, to fulfil your order and to notify you about delivery details and changes.
With your permission, we will also send email newsletters from time to time to inform you about our products, buyer promotions, special offers and events. If you no longer wish to receive email newsletters simply unsubscribe or email us at email@example.com
We comply with the standards, procedures and requirements laid down in the General Data Protection Regulation (GDPR) to ensure that the personal information buyers give us is kept secure and processed fairly and lawfully.
We shall not make our mailing list available to other companies.
In assessing a buyers request for goods, we may use the information for the purposes of the prevention and detection of fraud. At all times where we disclose information it will remain secure.
As a buyer you have the right to request a copy of any personal information we hold about you.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We use a third party payment processor(s) to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers.
6. THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in the United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
All the personal data we process is processed by our staff in the United Kingdom however for the purposes of IT hosting and maintenance this information is located on servers within the United Kingdom and European Union with X-Cart Hosting on a secure server behind a firewall. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
xid - unique token, sessional.
recent_login - stores your username to auto-complete the sign-in form next time you visit the store. Persistent for 3 days by default (can be changed by store’s admin).
viewedResources - holds a list of cached CSS files, this is used to make store’s pages loading faster. Persistent for 1 hour.
rv - holds a list of products you recently viewed in the store. Does not expire.
xc_np_product_#### - holds product identifiers, used to navigate within store’s catalog. Persistent for 30 minutes
8. AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority in your country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
10. QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Officer at: firstname.lastname@example.org
Global Fire Equipment Ltd
Unit 5 Miras Business Estate
Lower Keys Business Park,
Keys Park Road,
Company Registration Number: 10866404
Company VAT Registration Number: 273 5817 79
Telephone: 01543 677590